Privacy Policy
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You agree and consent to the Company collecting, using, disclosing and processing your Personal Data for the Purposes and in the manner as identified hereunder, and as further described in our Privacy Policy.
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For the purposes of this Agreement, “Personal Data” means information about you, from which you are identifiable, directly or indirectly, including but not limited to your name, identification card number, email address, date of birth, gender, telephone number, credit or debit card details, any information about you which you have provided to the Company by any means and/or any information about you that has been or may be collected, stored, used and processed by the Company
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The provision of your Personal Data is voluntary. However, if you do not provide the Company your Personal Data, your request for the Application may be incomplete and the Company will not be able to process your Personal Data for the Purposes outlined below and may cause the Company to be unable to allow you to use the Service.
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The Company may collect, use, disclose and process your Personal Data for business and activities of the Company which shall include, without limitation the following (the “Purposes”):
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managing your iGym Account;
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processing your registration and/or booking of iGym Facilities and/or Personal Training Program;
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to verify your identity and allow access to iGym Facilities and/or Personal Training Program;
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to validate and/or process payments pursuant to the Terms of Use herein;
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to process any refunds, rebates and or charges pursuant to the Terms of Use herein;
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to facilitate or enable any checks as may be required pursuant to the Terms of Use herein;
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to develop, enhance and provide what is required pursuant to the Terms of Use herein to meet your needs;
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for internal administrative purposes, such as auditing, data analysis, database records;
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for purposes of detection, prevention and prosecution of crime including in relation to its obligations under any applicable laws, regulations, guidelines or notices issued by any government or regulatory authority (whether in Singapore or overseas);
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for the Company to comply with its obligations any applicable laws, regulations, guidelines or notices issued by any government or regulatory authority (whether in Singapore or overseas including disclosing such Personal Data to Singapore and overseas law enforcement agencies or courts);
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to respond to questions, comments and feedback from you; and
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in accordance with any applicable laws permitting the use, collection, disclosure and processing of Personal Data.
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In addition to the above, the Company may wish to communicate with you either by email, telephone or text message in relation to the following matters (the “Marketing Purposes”):
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to process your participation in any events, promotions, activities, focus groups, research studies, contests, promotions, polls, surveys or any productions and to communicate with you regarding your attendance thereto;
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to send you alerts, newsletters, updates, mailers, promotional materials, special privileges, festive greetings from the Company, its partners, advertisers and or sponsors;
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to notify and invite you to events or activities organized by the Company, its partners, advertisers, and or sponsors; and/or
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to share your Personal Data amongst the companies within the Company’s group of companies comprising the subsidiaries, associate companies and or jointly controlled entities of the holding company of the group (the “Group”) and with the Company’s and third party providers, developers, advertisers, partners, event companies or sponsors who may communicate with you for any reasons whatsoever.
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If you do not consent to the Company processing your Personal Data for any of the Marketing Purposes, please notify the Company at the following email address: service@igymholdings.com
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If any of the Personal Data that you have provided to us changes, for example, if you change your email address, telephone number, payment details or if you wish to cancel your account or withdraw your permission to receive communications for Marketing Purposes, please update your details by sending your request to the support contact details at the following email address: service@igymholdings.com
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The Company will, to the best of its abilities, effect such changes as requested within fourteen (14) working days of receipt of such notice of change.
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The Company reserves the right to transfer your Personal Data to its affiliates and outsourcees (whether in Singapore or overseas) for the purpose of the use of such data in the operations of the iGym Wallet stored value facility that are provided to the Company by such affiliates or outsourcees.
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The Company is committed to full compliance with the provisions of the Personal Data Protection Act 2012 and has appointed a Personal Data Protection Officer for these purposes. Such officer may be communicated with in writing at the above email address.